Every question, answered.

For emergency electrical issues, we aim to have an engineer with you within 2 hours, depending on your location and engineer availability. We'll always provide an estimated arrival time before confirming your booking.

Our emergency call-out includes travel, fault diagnosis, testing and up to 30 minutes on site. If additional work is required, we'll explain the issue clearly and provide a quotation before proceeding.

After the initial call-out period, labour is charged at our published hourly rates. Before carrying out any additional work, we'll explain the costs clearly and obtain your approval.

Yes. For larger jobs such as consumer unit replacements, rewires or EV charger installations, we provide clear, no-obligation quotations before work begins.

We cover London, Essex, Kent and surrounding areas, with plans to expand our coverage as our network of engineers grows.

Yes. We install home EV charging points, advise on the best location, and ensure the installation complies with current regulations.

Full and partial rewiring, EICR testing and certification, EV charger installation, fault finding, consumer unit upgrades, and general electrical installations and repairs for homeowners and landlords.

Most homeowners should have an Electrical Installation Condition Report (EICR) every 10 years, or when buying a property. Landlords have different legal requirements - rental properties require an EICR at every tenancy change, or usually every 5 years. An inspection can identify issues long before they become dangerous.

Replacing a like-for-like light fitting is often straightforward, but you should always isolate the power correctly and be confident you're working safely. If you're unsure, it's safer (and often cheaper in the long run) to call an electrician.

Occasional flickering can simply be a faulty bulb. Persistent flickering may indicate loose wiring, an overloaded circuit or a problem with the fitting itself and should be investigated.

Signs include frequent tripping, an old-style fuse board, fabric or rubber insulated wiring, burning smells, buzzing sockets, discoloured switches, and very few sockets throughout the property. If your wiring is over 25 years old, it's worth having it inspected.

Extension leads are designed for temporary use. If you're relying on them every day, you probably need additional sockets installed.

A circuit breaker protects wiring from overloads, while an RCD protects people by disconnecting the power if it detects electricity leaking somewhere it shouldn't.

An RCD trip usually means electricity is leaking to earth somewhere. This could be caused by a faulty appliance, damaged cable or moisture. If it repeatedly trips, it's important to have it checked.

If your consumer unit is old, lacks RCD protection or still uses rewireable fuses, an upgrade can significantly improve the safety of your home.

There isn't a simple "maximum number." It depends on the design of the circuit and the expected electrical load, not just the number of sockets.